We’ve spent a lot of time and effort making sure we’re ready to give you a warm welcome in the safest possible way. Some parts of your visit might be a little different, but our brilliant staff and updated procedures will make sure it’s still a great cinema experience.


Do I have to wear a face mask?

Yes, the UK government now require a face covering to be worn when visiting a cinema.
You can remove your face mask when you're enjoying food and drink at your seat.


Extra Cleaning & Hand Sanitisers

We have introduced enhanced cleaning for all high touch points in the cinema, and there will be plenty of hand sanitiser stations for customers and employees. As always all of our staff will follow frequent hand washing guidelines, and antibacterial hand soap will be available in all employee and customer toilets.


E-ticket & Online Booking

Tickets can be booked in advance on our website, and you can select your preferred seats in advance. You can also pre-order some food and drink at the same time to make it easier when you arrive.

If you are a member you can view your tickets on your phone by touching the "My Tickets" button from the member menu. This QR code will be scanned by the staff member before you enter the auditorium.

Your confirmation email can also be used as a ticket. There is no need to collect paper tickets when you arrive.


Staggered Performance Times

Show start and end times will be carefully staggered to limit the number of customers passing in corridors and gathering in the foyer. We’re also allowing time for additional cleaning between shows.


Food & Drink

Parkway are very proud of our homemade popcorn, and we know you love it too.

We will be adding protective screens at our food and drink tills where you can buy on arrival, or collect snacks and treats ordered in advance. And yes, you will still be able to get our amazing cheese sauce for your nachos.


Contactless Payments

If you buy your tickets and snacks on the day, we can now accept contactless payments up to a value of £45 using bank cards, or more if you are using Apple or Google Pay. We will accept cash, but encourage contactless payments wherever possible.

We will do everything we can to make your visit a safe one, but ask that all of our guests follow the directions that you will find on our website, in our foyers or as offered by staff members. We reserve the right to ask any customer who chooses not to comply with those instruction to leave the premises immediately. We will not assume any liability for a failure to comply with our safety protocols.

Do you have any questions about social distancing in our cinemas?

Please check our FAQ's or contact us.

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